Ticket system

Central Ticket and task management

Use the ZEP Ticket System for Automated Ticket Conversion and Central Task Management. Minimize errors, save time, and improve customer communication.

More than 2,000 companies rely on ZEP

Transparent task management with ZEP

With ZEP, you automate ticket conversion and centralize administration for greater transparency.

Ticket system

Enter and assign tickets centrally

Manage all incoming tickets, tasks, and to-dos in one central location. Assign them to the responsible employees and keep an eye on the processing status and progress in real time.

Prioritizing

Prioritize tasks and complete them on time

Prioritize every task and ticket to ensure important tasks are completed on time. Follow progress closely and work towards clear deadlines.

Deadlines and notifications

Automatic Reminders and Deadline Management

Set binding deadlines and be automatically reminded of upcoming deadlines. This will keep you on track and ensure that all tasks are completed on time.

Collaboration

Easy collaboration with external parties

Collect and share all relevant information directly in the ticket. Comment functions and real-time updates ensure that the entire team is always up to date.

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Discover the possibilities of ZEP now

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Hosting and development in Germany
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Try it out for 30 days without obligation

More than 2,000 companies already rely on ZEP

The time tracking of choice — from startups to large corporations.

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“Comprehensive solution for recording project and working times. In particular, compliance with legal regulations (minimum rest time, break times, maximum working hours, etc.) can be tracked very well. “

julia
HR manager

“Ideal employee management support thanks to a 360 degree view of employee availability, daily reports and automated vacation and absence management.”

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Thorsten
CIO

“We use ZEP for precise time recording, vacation management and absenteeism. With ZEP, our employees can also record their working hours while working from home, which enabled us to replace several previously used tools.”

stefan
district manager

“Quick project bookings and evaluations. Yet a high degree of flexibility. Good modular design. You can easily adapt the system to your own needs.”

benjamin
Senior Business Consultant

“ZEP impresses with its intuitive time and project management and offers excellent customer support!”

philip
IT consultant

“We have been using ZEP for over 10 years to record working hours (billable, non-billable). This is a great basis for invoicing our customers.”

johannes
Head of Success

“Comprehensive solution for recording project and working times. In particular, compliance with legal regulations (minimum rest time, break times, maximum working hours, etc.) can be tracked very well. “

julia
HR manager

“Ideal employee management support thanks to a 360 degree view of employee availability, daily reports and automated vacation and absence management.”

männlicher Avatar
Thorsten
CIO

“We use ZEP for precise time recording, vacation management and absenteeism. With ZEP, our employees can also record their working hours while working from home, which enabled us to replace several previously used tools.”

stefan
district manager

“Quick project bookings and evaluations. Yet a high degree of flexibility. Good modular design. You can easily adapt the system to your own needs.”

benjamin
Senior Business Consultant

“ZEP impresses with its intuitive time and project management and offers excellent customer support!”

philip
IT consultant

“We have been using ZEP for over 10 years to record working hours (billable, non-billable). This is a great basis for invoicing our customers.”

johannes
Head of Success

“Ideal employee management support thanks to a 360 degree view of employee availability, daily reports and automated vacation and absence management.”

Thorsten
CIO

“Comprehensive solution for recording project and working times. In particular, compliance with legal regulations (minimum rest time, break times, maximum working hours, etc.) can be tracked very well. “

Julia
HR Manager

“We have been using ZEP for over 10 years to record working hours (billable, non-billable). This is a great basis for invoicing our customers.”

Johannes
Head of Success

“ZEP impresses with its intuitive time and project management and offers excellent customer support!”

Philipp
IT Consultant

“Quick project bookings and evaluations. Yet a high degree of flexibility. Good modular design. You can easily adapt the system to your own needs.”

Benjamin
Senior Business Consultant

“We use ZEP for precise time recording, vacation management and absenteeism. With ZEP, our employees can also record their working hours while working from home, which enabled us to replace several previously used tools.”

Stefan
District Manager

“Ideal employee management support thanks to a 360 degree view of employee availability, daily reports and automated vacation and absence management.”

Thorsten
CIO

“Comprehensive solution for recording project and working times. In particular, compliance with legal regulations (minimum rest time, break times, maximum working hours, etc.) can be tracked very well. “

Julia
HR Manager

“We have been using ZEP for over 10 years to record working hours (billable, non-billable). This is a great basis for invoicing our customers.”

Johannes
Head of Success

“ZEP impresses with its intuitive time and project management and offers excellent customer support!”

Philipp
IT Consultant

“Quick project bookings and evaluations. Yet a high degree of flexibility. Good modular design. You can easily adapt the system to your own needs.”

Benjamin
Senior Business Consultant

“We use ZEP for precise time recording, vacation management and absenteeism. With ZEP, our employees can also record their working hours while working from home, which enabled us to replace several previously used tools.”

Stefan
District Manager

faqs

Frequently asked questions and answers about ZEP.

More modules

Bookable modules

Freelancers

Collaboration and billing of freelancers directly in ZEP

With ZEP, you automate time recording and ensure precise billing and optimal transparency.

Planned hours

Plan and monitor target hours

With ZEP, you get full control and transparency through centralized administration and dynamic adjustments.

offers

Create and send standardized offers centrally

With ZEP, you can standardize your offer management on a central platform — without annoying paperwork.

Discover the possibilities of ZEP

ZEP is powerful, easy to use and can adapt to your needs. See for yourself!

GDPR-compliant
Hosting and development in Germany
Try it out for 30 days without obligation