Product lines and extensions
ZEP Operations includes proposals, invoices and travel expenses, and Resource Planning, Ticketing System and Terminal can be added as add-ons. awork Business includes all features in one product with 3 product lines, without extensions available as add-ons.
Time tracking, project time tracking
Both solutions support time tracking, with ZEP Operations offering greater depth through configurable break rules, surcharge calculation and comprehensive analysis options.
Project management
Both awork Business and ZEP Operations let you create projects and subprojects, assign tasks and analyze project progress. ZEP Operations also lets you assign specific project roles (with or without budget authority) and offers more detailed analyses for project controlling.
Client management
Both solutions include client management, with ZEP Operations offering extended options such as cross-functional linking of client data with project-specific information.
Revenue & Costs
ZEP Operations supports additional features such as mapping internal cost rates, foreign currencies and automated profitability analyses for clients, employees and projects, which awork Business does not offer.
Proposals
The Proposals feature sets ZEP Operations apart. You can create proposals from templates and send them directly, while awork Business offers no integrated solution for this.
Invoicing
ZEP Operations lets you create and send invoices directly within the platform, complemented by approval processes and payment tracking. awork Business offers this function via external integrations.
Resource Planning
While both systems offer Resource Planning, in ZEP Operations as an add-on, ZEP Operations focuses mainly on features such as dependency views and critical paths, which are designed for complex projects.
Travel Expense Management
ZEP Operations offers comprehensive options for travel expense management, including country-specific rules and receipt capture. awork Business does not support this function.
Ticketing System
With the Ticketing System add-on, ZEP Operations enables detailed task management, including time booking and billing. Additional features such as status transitions and prioritization round off the system, while awork Business offers no specific extensions here.
Freelancers
ZEP Operations supports booking and billing hours of freelancers, storing project-specific hourly rates and issuing credit notes for their effort directly from ZEP. awork Business does not include this function.
Locations & Departments
With ZEP, you can map complex company structures, including cross-location analyses and internal cost allocation. awork Business lacks these features.
Support
Both providers offer personal support by email and phone. awork Business adds a live chat.
Summary
Compared to awork Business, ZEP Operations offers extended project controlling features and greater adaptability to different requirement profiles through add-ons and switching between product lines within the same system. It is particularly suitable for companies looking for a flexible and scalable solution to meet demanding project requirements that may also change fundamentally in the future. awork offers a central solution focused on project management.
ZEP Operations stands out with more extensive features such as integrated Proposals, Invoicing, leave approval processes and billing of freelancers. Both solutions suit project-based companies of any size.

